Coronavirus and lockdown … is this the time to rethink tourism in Copenhagen?

In 2004 Copenhagen had 136 hotels that provided 4.9 million nights for hotel guests and in that year 250 cruise liners called at the port bringing an annual total of more than 350,000 passengers to the city. Back then, there was no such thing as Airbnb … that only got going in 2009.

And by 2009 that figure for overnight stays in hotels in Copenhagen had risen to 20 million overnight stays and by 2019 risen again to 29 million and that is predicted to DOUBLE by 2030.

In 2019 there were 940,000 passengers "welcomed" to the Port of Copenhagen but the increase in the number of passengers on ships docking here is rising fast. A new fourth terminal at Oceankaj out at Nordhavn will provide facilities for even larger ships - ships with more than 5,000 passengers - so, despite the drastic impact of the Coronavirus pandemic and despite the incredibly negative press with pictures and news programmes about passengers trapped in infected ships all over the World, it is still hoped that the number of cruise-ship passengers doing a stopover in Copenhagen will increase and at a significant rate.

Exact figures for the number of tourists staying in Airbnb accommodation in the city is difficult to find on line although one site has a map showing 26,016 properties in the city that were listed at the end of last month.

That number surprised even me.

Just 4,712 of those listings are for a room in someone's home - the original idea behind Airbnb - but 21,766 are for renting the whole home - houses or apartments.

It seems to be impossible to work out exactly how many tourists are staying in Airbnb properties at any one time and Airbnb is no longer the only player in that business. It is also clear that owners and certainly Airbnb themselves have absolutely no idea how many people will actually occupy a place … they know only the number of beds advertised but can’t know how many are in them or sleeping on the sofa or the floor.

Some of these properties are owned by someone travelling or working away for a fixed time and let their property to someone to take care of it and bring in a modest income and that is fine but exactly how many of those properties registered with Airbnb are owned commercially to exploit what, for now, looks like good returns from short-term rental income? How many long weekends equals 12 months?

The reality is that all, apart from rooms let by an owner in their own home, are homes that should be for permanent residents of the city but are no longer available for long-term rent or to own. By a rough calculation those 21,000 properties could be homes for 30,000 people or maybe more …. about the same number of people that should be housed in Lynetteholm …. the island that will be reclaimed from the sea at considerable expense for new housing and new jobs. Seems sort of crazy.

For three years I lived in an apartment block where there were 16 Airbnb lets around the courtyard. Many people came, stayed, went without a problem. Often the only obvious nuisance was the sound of travel-case wheels being dragged over the cobbles in the early morning or in the evening as people headed out to the metro for the airport … you can always tell which wheelie bags are incoming Airbnb just from the noise because they stop at regular intervals to consult a phone map or the app with details of how and where to get the key. Is there no such thing as quiet wheels for rough surfaces and what happened to the days when people packed just what they could carry on their back?

But there were also bad weekends such as the one when two separate groups, with balconies on either side of the street and just a few metres along from my bedroom window, decided it would be fun to share and exchange music by blaring it out turn by turn across the street from their separate all-night parties.

And I now live in a building with just four apartments but one Airbnb listing, though thankfully that is the smallest in the block and let infrequently, but next door the building has three large apartments and all three seem to be let short term and I can tell you that, although with lockdown tourists may be rare, owners are now finding new ways to bring in income and out of the last six weekends, four have had all-night parties and by all night I mean all night with one cove, drunk or stoned or both, still shouting obscenities and witticisms to anyone and everyone walking past until 6am from a balcony just 2 metres from my bedroom window and this last weekend was the worst with very loud parties on Friday, Saturday and Sunday and with none of them starting until midnight. And by loud I mean very with women screaming for what sounded like a competition and I'm someone who can and does sleep on any train or bus or deck of a ship … the person who, notoriously, muttered and turned over and snuggled up to the warm funnel of the ship (not a euphemism) and slept through a volcano erupting with everyone up on deck to watch and ooh and ahh at an amazing spectacle where I was there but wasn’t.

Hotels, cruise ships and Airbnb bring huge numbers of people to a relatively small and densely-packed city and that is becoming more and more of a problem.

One of the major and most positive things about Copenhagen, among many positive things, is that, unlike so many cities, people do live right in the centre. The more Airbnb in the city, the less people living here. The more tourists the fewer butchers and bakers and candlestick makers and the more burger bars and tourist tat.

Most visitors want to see and tick off the same few things and, although the city council have talked about trying to encourage visitors to go out to a wider area of the city, I'm not sure how you get that across and particularly to the cruise-ship brigade who do a quick dash in on coaches to look at the shops and buy an ice cream and to tick off that list but also to complain about just how small and disappointing the Little Mermaid looks “in real life” as if either a small statue or a cruise could ever be described as real life.

In the first stage of opening the borders from lockdown, visitors from Germany, Norway and Iceland will be able to enter Denmark but what is interesting is that they can visit the city but not stay overnight and to enter Denmark they will have to have confirmed bookings for at least 6 nights outside the capital. Apparently that will remain in force until the end of August. It’s a short-term measure but could provide important information about how much it is possible to manage tourism without killing it.

Obviously, tourists bring money in and jobs are created but is there a full and independent audit of how much visitors spend? And a tally of how much profit is exported to international investors; how many jobs are real so good, permanent jobs for local people and how many jobs are temporary and taken by workers from other countries who themselves have to be housed within the city.

I'm a newcomer and I can certainly confirm that people here are welcoming and are very proud of their city and the life-style is very good - as proved by all those life-style surveys - but, curiously, few tourists seem to appreciate that that life style is actually about family life and facilities for schools and libraries and quiet parks and street corners with communally owned picnic tables in communal courtyard gardens that tourists never see but, if the numbers increase, tourists could so easily overwhelm all that.

from the ridiculous to the sublime?
Oh OK maybe the city can be too quiet.

Like most people who live here, I avoid Strøget - the Walking Street that is now more like Crowded and Frustrating Amble Street than strolling street - and at the west end, with few exceptions, it is filled with shops which seem to be aimed at visitors rather than locals.

The lockdown has meant that people in the city realise just what it is like to have quiet streets and the city to themselves. The novelty will probably wear off if it turns out that restaurants and shops cannot survive from local customers alone but it is certainly the time to reconsider just how much tourism is good for Copenhagen. It's not as bad as Barcelona or Venice or Prague but, once it becomes as bad as Barcelona or Venice or Prague, then it will be much, much more difficult to back track.

note:
In 2018 OECD published figures for tourism in Denmark in their report
OECD Tourism Trends and Policies 2018

 

where do all the tourists go?

Over the last year or so, I have detected a change of attitude about tourism in the city. 

Tourists and visitors to the city, coming for business or for conferences and events, are still an important source of revenue - many in the city are employed in holiday industries, in the hotels, in restaurants and of course shops rely, to some extent, on tourists shopping - but there have been articles in newspapers recently that have stared to question the benefits of tourism and look at the benefits weighed against the cost. 

Pressures from the numbers of tourists visiting Copenhagen are not yet as marked as the more obvious and better publicised problems in cities like Amsterdam, Barcelona or Venice but certainly people have started to question the impact from Airbnb - particularly where complete apartments are now let through much of the year so this has begun to distort the long-term rental market - and some journalists have asked questions about the number of large cruise ships that stop here and about the impact they have through pollution. But the main criticism is that disproportionate numbers of visitors in the city focus their time on remarkably few sites so crowds of tourists are concentrated in areas like Strøget - the Walking Street - Nyhavn, parts of Christianshavn and along the harbour around the Little Mermaid and these parts of the city can be unpleasantly crowded, not just for local people but actually for visitors as well.

There is also a problem with tour buses that want to drop passengers close to main sites but then park waiting for their passengers to return either blocking the bus stops for public transport or by blocking the front of buildings the visitors actually want to see. Recently, I wanted to take a photograph of the front of the Royal Theatre on Kongens Nytorv for a post here but over three days there were at least two tourist buses parked across the front each time I went past.

 

By coincidence, thinking about this post, I came across a fascinating article on line by Colin Marshall on the Open Culture site from June of this year. He wrote there about 136 maps of major cities across the world produced for a project called Locals and Tourists and published in a larger project The Geotaggers’ World Atlas, by Eric Fisher who has used MapBox, Twitter and data from Gnip to plot photographs taken of cities that have been uploaded to the internet. 

The central area of the Copenhagen map is reproduced here with red indicating photographs that appear to have been taken by tourists while blue are images that are probably by local people - determined primarily because they are Tweeting from the same location for at least a month - and yellow could be either.

When data is presented in this way, it is easy to see the densely-packed areas where most photographs were taken with Nyhavn - the long rectangle at the centre of the map that extends up to large blob that marks Kongens Nytorv - the large public square at the city end of the New Harbour - and just above that there is the distinct shape of the royal palace with the circle of the main square and long narrow strips running out to the right to the harbour in one direction and to the Marble Church in the other. The large public square in front of city hall and, nearby, Tivoli are the densely-packed but slightly more scattered areas of red on the left side of the city centre.

Roads can be picked out clearly and give a framework for location and one interesting feature of the complete map, right, that shows the wider area around the city, is the long narrow line of yellow that is the railway bridge across to Malmö with good and photogenic views of the sound.

The data was collected in 2013 but more recent published data from 2017 corroborates the general conclusions. In that year, there were around 7 million visitors to the city and more than 60% included Nyhavn in their trip so, by rough calculation, that suggests that the number of visitors walking up and down Nyhavn in a year was equal, approximately, to the total population of the country.

With the opening of a new bridge from the end of Nyhavn for cyclists and pedestrians to cross the harbour to Christianshavn, Nyhavn has become not just a destination but also a major route. Shops close to the harbour on the west side of Nyhavn have seen a marked and welcome increase in business and for several shops it has meant the difference between declining trade and the possibility of a failing business before the bridge opened and surviving now.

But an article in Politiken by Søren Astrup in September 2017 pointed out that, even at that early stage, not long after the bridge opened, there was an obvious problem with the possibility for accidents as tourists, looking at maps or at the view or busy chatting came into contact with fast moving bike traffic. Planners are responsible for road markings and barriers and some changes have been made, particularly at the bottom of the bridge on the city side, but tourists also have a responsibility and have to learn to be more aware.

This is particularly true of the green man system at traffic lights that in too many cities seem to be treated as respect-it-or-ingnore-it advice rather than as an instruction but, because biking is taken seriously here, many cyclists are heading to or from work, can be in a hurry, and many cycle long distances so when you get up momentum (speed) you do not appreciate a tourist sauntering into the bike lane to take a better photo or stepping out onto a crossing because it sounds clear …. ie they can’t hear a car so step out without looking.

The real problem in Nyhavn is people taking photographs and particularly selfies. Most tourists would say well that is pretty harmless and surely it doesn’t hurt locals to wait just a few seconds while they get that perfect shot. 

But I’m much less tolerant of selfies now I have actually moved to an apartment on Nyhavn.

I have deliberately changed my behaviour to walk down the shady side when possible, although I live on the sunny side, simply because there are slightly less people taking photos. It may be your once in a life time shot but for me, heading to the metro, it may well be the ninth or tenth time I’ve had to walk out into the road in just over 100 metres to get around a selfish-selfie taker. 

Do people taking selfies realise just how much space they take up on a narrow or crowded path with or without a selfie stick? 

 

A few weeks back I was heading up towards Kongens Nytorv on the Charlottenborg side and walking along the pavement against the water. I noticed a woman standing a short distance ahead with her back against the buildings and only noticed her because of the odd pose - even for someone taking a photo with a phone. The phone was held in both hands at arms length with her arms straight out in front so I guess she was long sighted. As I got nearer and, presumably, as she focused on the phone screen or composed the view, she set off straight across the bike lane - cutting between bikes heading out of the city without looking - and walked straight across the road between the moving cars and straight across the bike lane on the water side with bikes heading fast into the city but without taking her eyes off the screen and ended up, with arms still straight out, rigid, taking up the full width of the pavement immediately in front of me. And I mean immediately in front. Inches away rather than feet away. I was walking quite quickly but she moved at a surprising speed so if I had been wearing rubber-sole shoes there would have been black burn marks on the pavement because I had to stop that quickly to stop from walking straight into her. She gave me a withering look - presumably for standing too close and for distracting her - before turning her head back to the outstretched phone and to the perfect photo she wanted to take. I had to step out into the bike lane - after checking - to get round her. 

When I’m trying to get somewhere it’s bloody annoying although looking out of my apartment it’s more entertaining and a mind-boggling view of weird human behaviour. In the last couple of weeks alone I watched someone who looked like a Japanese tourist who set up his camera on the top of his case with wheels and then made endless trips between the edge of the harbour and his case to take shot after shot after shot until he got just the right angle of his face against the buildings opposite and there was a curious girl who did the splits along the raised timber that marks the edge of the quay for her photo although now, I appreciate, that the timber is, remarkably, like the bar in women’s gymnastics although balancing three metres above the water seemed a little precarious even if, admittedly, it made for an unusual photo. There was also a young couple I took to be Chinese with him in a smart suit and her in an elaborate wedding dress …. Cinderella before midnight meets Marie Antoinette … although they were not strictly taking selfies as they had a photographer with them and she insisted in setting up her camera on a tripod in the middle of the road - again to get what they thought was the perfect photo. 

Another trend I’ve spotted is the fake selfie … the girl (usually a girl and usually mid teens) with a striking outfit and a mate or sometimes someone who is obviously the doting mum there to take the perfect shot. The common pose seems to start by dropping the head forward and then doing a great swinging arc to take all the hair in a great circular sweep so it ends up artfully draped down one side of the face but clear of the eyes and the favourite stance seems to be with body angled to face one side or the other, so across the view line from the camera, but looking slightly over the shoulder towards the camera. Again I’m amazed just how many takes and how much discussion it takes to get that perfect spontaneous shot.

 

Oh and while I’m being grumpy …. the other thing I really really don’t understand is this fad for fixing padlocks to bridges. The first person to do it was being original and presumably romantic if that first lock on that first bridge marked somewhere special where something significant happened … like proposing or promising eternal love and devotion. Now it’s locks on locks on locks.

I’m curious …. do people arrive with pockets full of locks or do they buy them here and exactly how much does it cost the city or the port authority to cut them off at increasingly regular intervals? And what do people do with all those keys?