The 5C bus route through the city provides one good example of the use of smart data in Copenhagen.
New buses were introduced on this major cross-city route last year. These buses cross the city - passing through the major transport hub at Nørreport, stoping at the central railway station and run out to the airport so it is crucial that passengers have reliable and up-to-date information.
Displays at the bus stop show arrival times for buses approaching the stop - an information service already well established on other bus routes - but once on the bus there are side panels that show the next stop and route maps with information about changing to another bus service whose route intersects. Large overhead displays updates to show clearly, for the next stop, times for buses on other routes and, as the bus approaches the central station, there is not just information about the next available train and the time of departure (updated in real time) but also the number of the platform where the train will depart.
Passengers have access to the same data on their phones if they are planning their route ahead and phones, and for passengers travelling with a rejsekort or travel card, an app on a home computer records trip details for reference but also, of course, this data is available for the efficient management of the system.
With the opening of a new circle line of the metro this year and with plans for a light railway, the system will, more than now, allow passengers to swap between different systems and data systems will make this as easy and as reliable as possible.