new information panels on the Metro


Metro stations in Copenhagen are to have new flat-screen information panels on the platforms and these are part of a new information system.

The first of these new signs were installed at Vestamager and Ørestad at the end of 2018 but all the old-style signs will be replaced in all the stations over the next few months.

This is part of the preparations for July this year when Cityringen - a new inner city line - is to open.

It will be interesting to see not just how platforms and linking staircases are laid out at the new main interchanges - Kongens Nytorv will be an exceptionally busy station where the exiting lines and the new line cross - but also interesting to see where signs are placed and how signs and graphics will be used to control and direct the movement of people.

Commuters tend to move fast on auto pilot but at Kongens Nytorv, but also at Nørreport and at the new station at the City Hall, commuters will come up hard and fast against huge numbers of tourists who are new to the city and its transport systems and that's where that interface between design and human behaviour is crucial.

Can anyone explain why people stop in their tracks at the most inconvenient places - like immediately at the top of an escalator or the bottom of a flight of steps - to look at a map or gaze up to the ceiling? Are they looking for divine intervention?

There should be a new code of conduct … if you are lost step to the side.

And actually the same should apply when your mobile phone rings. Watch. It's amazing just how many people either stop walking wherever they are or at best slow down noticeably when their phone rings. I'm not sure that signs with even the cleverest graphics could deal with that problem.